Working in social care: New care assessor roles

As a company, here at Continued Care we are firm believers that social care can offer a rewarding and interesting career.

So we are delighted that two of our community carers, Sarah Dalby and Nichola Noble, have begun new roles with us as care assessors.

For Sarah, becoming a care assessor was a natural next step in developing her career at Continued Care. She joined the company five years ago as a home carer, having never worked in care before.

“I’ve always had an interest in care and wanted to do nursing originally. When my nana and my mum were ill, I looked after them both,” she says.

“A fellow mum at school worked at Continued Care so I applied. I really love working there and am passionate about the people I support. They might not see anyone else all day, so you are that link, it keeps them independent. It’s all about encouraging people to do more for themselves and promoting their independence.”

Having worked her way up to assistant principal carer and then principal carer, Sarah, 42, was looking to progress to the next stage in her career. She also wanted to cut down a bit on community work after damaging her back a couple of years ago.

The care assessor role, she says, is therefore perfect: “It allows me to use all the skills that I’ve built up over the last five years at Continued Care. The role is still community-based but alongside that there is office work too, so there’s a nice variety. You’re out in the field and meeting people, assessing their needs and showing empathy. You also cover all the calls, do annual assessments of care needs, and update care plans. It’s a nice balance.”

Sarah says she will probably work in care for the rest of her life because she enjoys making a difference, and she therefore appreciates the support and opportunities for career progression that are available at Continued Care.

“I’ve always been well treated by the company,” she says. “I’ve always been supported and encouraged to progress. They put me through my Level 2 NVQ and I have since gone on to do my 3 and 4 diploma too. The opportunities are always there if you want them.”

Like Sarah, Nichola is enjoying the variety of work involved in being a care assessor. She also sees it as the next step in her social care career and is aiming to do an NVQ Level 4 and then a Level 5 in management.

Before joining Continued Care, Nichola spent 14 years working for social services, firstly with the re-ablement team and then in children’s safeguarding. The safeguarding role took her into the office but she found she missed the interaction with clients and their families, so she decided to go back into community care.

She says: “I’ve worked as a community carer with Continued Care for the past two years and, along with my time in social services, my experience is relevant for the role I’m doing now as a care assessor.

“It’s something I enjoy doing as it’s very hands-on but it’s also partly office-based, so it’s the best of both worlds. I can go in to the clients that I’ve assessed and see how things are going, which is great because I get to see the whole picture. I’m also here for staff if they need to discuss anything. It’s very varied work.”

Also like Sarah, Nichola has found Continued Care to be very encouraging of her ambitions to develop her career in social care.

She says: “The company is very good for career progression, and it’s one of the reasons I chose them when I was looking to go back into care. I’ve found them to be very supportive, they are flexible with my hours and I’m flexible back with them. They are very keen on CPD for all their staff and are always sending out information about opportunities.”

For many of our staff, working in social care is something they are passionate about and we think it’s hugely important for them, our clients and the sector as a whole that they are given the opportunity to develop their career.

We are therefore committed at Continued Care to helping each member of our team to fulfil their potential and their ambitions. We offer funding towards qualifications, as well as the chance to develop roles and responsibilities within our company.

We have roles available in Harrogate, Knaresborough, Ripon, Thirsk and Settle. If you are interested in working with us, please contact Rachel Sampson on 01423 871 003.

Add Comment

Your email address will not be published. Required fields are marked *