There’s been lots going on at Continued Care during the first few months of 2024. Read on to find out more.
National awards finalist
We are all wishing Nichola Noble the very best of luck in the national finals of the Great British Care Awards later this month. Nichola was named the Care Assessor of the Year in the Yorkshire and Humber awards last November, and will now go up against the other regional winners at the prestigious event tomorrow, March 22nd.
We are so proud of Nichola’s achievement and the way she ensures people’s care is planned and a person-centred approach is delivered.
Nichola is pictured here with the host of the regional awards in York.
Carers of the Month
Congratulations to our recent Carers of the Month and thank you to ALL our staff who work so hard with kindness and compassion every day supporting the people who use our services as well as our staff team.
Harrogate and Knaresborough Carers of the Month
January: Moillar Mandishona, February: Sarah Linfoot (pictured left)
Ripon, Boroughbridge and Thirsk Carers of the Month
January: Tori Blaney, February: Anne Bocking (pictured right)
Carers of the Year 2023
The Carer of the Year awards are voted for by managers, colleagues and the people and families we support. We are inviting them to cast their vote before the deadline of April 30th by calling Monica on 01423 871 003 or emailing info@continued-care.co.uk.
The nominees are our Carers of the Month from the whole of 2023. They are:
Harrogate and Knaresborough
Nicola Kenyon, Christine Holdsworth, Lynn Turner, Ela Cylwik, Sal Njiee, Karen Ng, Requeline O’Connor, Amanda Watson, Anne Ingledew, Susan Ancell, Lorand Szucs, Shauna Podmore.
Ripon, Boroughbridge and Thirsk
Emma Ayton, Tori Blaney, Anne Bocking, Sandra Staples, Danielle Thompson, Rebecca Lupton, Lynda Spence.
New way to reward carers
Continued Care is using a new employee referral and rewards app called Care Friends which gives carers points for undertaking and completing training, good performance, positive feedback from service users, and success in their qualifications. The points are then turned into a cash bonus every month that they can draw from. Staff points can then be converted in to monetary bonuses.
We ask all the people who use our services to let us know when staff go out of their way to support and help them as we would like to recognise their kindness and compassion, and hear about the amazing work that goes on.
Welcome
We are delighted to welcome some new international carers to our team. Continued Care celebrates cultural diversity among our team and the varied personal and professional experiences they bring with them. It’s been lovely to see the welcome, support and kindness our new starters from abroad have received from both colleagues and the people who use our services. Chitra, Sravanthi, Clifford and Naveen have joined us from India, while Arnold and Rumbi hail from Zimbabwe.
New induction team
Four of our carers have expanded their roles and become part of our induction team. This is a vital group of experienced carers with the important job of supporting our new starters to settle in and ensure they have the skills and knowledge they need to fufil their roles. Congratulations to Sharon Kilpatrick, Elzbieta (Ela) Cylwik, Lynn Turner and Philip (Phil) Standen.
Thank you
As a management team, we would like to extend our gratitude to the people we care for and their families for their patience and understanding while our new carers have been out shadowing. We fully appreciate their kindness and openness in enabling this to happen. We have recently expanded our senior care team to support our new carers.
Social Day Clubs
Our Social Day Clubs offer a warm and friendly place where you can:
• Socialise and make new friends • Access practical services such as a manicure
• Participate in exercise and activities such as baking and painting • Enjoy a hot lunch and a pack-up tea and juice
The clubs run in Harrogate and Knaresborough and are open to all adults, with family / friend carers welcome to attend too. Places can be booked people for themselves or for someone they know. The first session is free and funding towards regular attendance at the club may be available a plan of care from North Yorkshire Council – this would need to be assessed to see if a person meets this need and a referral can be made.
We are offering a free trial for anyone who would like to come and try our social day club. They will be made very welcome, and we can arrange transport there and back free of charge. To find out more about our Social Day Clubs, please call us on 01423 871 003.
Birdie app
We are now using the secure care app Birdie, which offers transparency and constant communication about the care you are receiving. Information is uploaded by carers which can then be viewed by the service user, their care manager and family or friends of their choice with consent. Please call Mike Herrington on 01423 871 003 to find out more.
